How to Generate Scripts for Customer Service Videos

Turn Support Questions Into Engaging Help Videos — Create a topic-based website with Summrly and generate AI-powered video scripts that educate and delight your customers

Welcome

Get started with Summrly

Create Your First Topic

Set up your content focus

Add Keywords

Optimize for search engines

Brand Details

Tell us about your business

Complete Setup

Start creating content

Get Started with Summrly

Let's get you set up with your first content topic. This will only take a few minutes.

What to Expect

We'll guide you through 5 simple steps to create your first content topic:

Choose a topic - The main subject you want to create content about
Add keywords - Terms your audience searches for
Set brand details - Tell us about your business
Select template - Choose your content layout
Start creating - Generate your first content

Brand Details & Template

Tell us about your business and choose a content template

Why this matters

This information helps us tailor the content to your brand's voice and style. We'll use it to:

Match your brand's tone and personality
Incorporate your unique value propositions
Reference your products/services naturally
Maintain consistency across all content

Brand Name*

Website URL We'll use this to understand your existing content

Contact Email*

AI API Key Leave blank to use our default key

Preferred Content Tone*

Tone Preview:

Our professional tone creates content that is polished, well-researched, and authoritative while maintaining clarity and precision in communication.

Select Template

Choose a layout for your content

Published on: | Author: Summrly Team

Your Customers Keep Asking the Same Questions — Time to Go Visual

If you’re typing the same answers over and over, you need video content. With Summrly, you enter your common support questions, and AI generates clear, engaging video scripts — so you can create help videos fast, reduce tickets, and improve satisfaction.

Why a Content-First Website Solves This

Most support teams rely on text — but video is faster to consume and more memorable. When you build a content-first website, your support content can be repurposed into video scripts. Summrly uses AI to turn FAQs into conversational, step-by-step video scripts — so you create high-impact help content in minutes, not hours.

Step-by-Step: Create Customer Service Video Scripts in Minutes

Create Your First Topic – Enter a common question (e.g., “how to reset your password”) and let Summrly draft the script.
Set Up Your Content Focus – Choose “video script” mode to generate spoken, visual-friendly content.
Add Keywords – Include phrases like “account setup tutorial” or “how to use dashboard” to boost discoverability.
Brand Details – Set your tone (friendly, calm, helpful) so your voice comes through.
Complete Setup – Record or animate AI-generated scripts and publish them on your site or YouTube.

Enter your topic below and let AI write your next customer service video script — no writer’s block, no scripting, just solutions.

Real Results in 6 Weeks

Taylor, a SaaS founder, used Summrly to generate 15 video scripts for common issues. In 6 weeks, they published 10 videos, support tickets dropped by 45%, and users said, “The video made it so easy to understand.”

Frequently Asked Questions

Q? Does Summrly write full video scripts with visuals and voiceover?
Yes — including scene descriptions, spoken lines, and on-screen text suggestions.
Q? Can I edit the script before recording?
Yes — tweak tone, add branding, or simplify steps.
Q? Will this work for software, apps, or physical products?
Yes — ideal for any product with onboarding or usage questions.
Q? Can I use it for social media or in-app help?
Absolutely. Shorten scripts for TikTok, Instagram, or embedded walkthroughs.
Q? Does it reduce customer frustration?
Yes — video content reduces confusion and builds confidence in your product.

Great support isn’t just fast — it’s clear. With Summrly, you’re not just answering questions. You’re creating lasting help content that scales.

Enter your topic now and generate video scripts that solve problems — fast, engaging, and effective.