How to Generate Content That Supports Customer Success and Long-term Engagement

HOWTO

Turn users into power users — Create a topic-based website with Summrly and generate customer success content

Welcome

Get started with Summrly

Create Your First Topic

Set up your content focus

Add Keywords

Optimize for search engines

Brand Details

Tell us about your business

Complete Setup

Start creating content

Get Started with Summrly

Let's get you set up with your first content topic. This will only take a few minutes.

What to Expect

We'll guide you through 5 simple steps to create your first content topic:

Choose a topic - The main subject you want to create content about
Add keywords - Terms your audience searches for
Set brand details - Tell us about your business
Select template - Choose your content layout
Start creating - Generate your first content

Brand Details & Template

Tell us about your business and choose a content template

Why this matters

This information helps us tailor the content to your brand's voice and style. We'll use it to:

Match your brand's tone and personality
Incorporate your unique value propositions
Reference your products/services naturally
Maintain consistency across all content

Brand Name*

Website URL We'll use this to understand your existing content

Contact Email*

AI API Key Leave blank to use our default key

Preferred Content Tone*

Tone Preview:

Our professional tone creates content that is polished, well-researched, and authoritative while maintaining clarity and precision in communication.

Select Template

Choose a layout for your content

Published on: | Author: Summrly Team

Generate Content That Supports Customer Success and Long-Term Engagement

Happy customers stay — but only if they keep getting value. With Summrly, generate AI-powered customer success content: advanced workflows, pro tips, case studies, and milestone emails — so users keep discovering new ways to benefit from your product.

Why a Content-First Website Solves This

Most brands go silent after onboarding. Summrly keeps the conversation going. By mapping the customer journey, AI generates content that evolves with the user — from beginner to expert — so they stay engaged, renew subscriptions, and become advocates.

Step-by-Step Guide

Create Your First Topic – Enter your product (e.g., “CRM software”)
Set Up Your Content Focus – Choose “Customer Success” mode
Add Keywords – Include terms like “advanced tips,” “best practices,” “success stories”
Brand Details – Set your tone (helpful, expert, inspiring)
Complete Setup – Get AI-generated content: success emails, resource hubs, and milestone guides

Enter your product below to generate content that keeps customers growing — and staying.

Case Study: A Software Company That Increased Retention by 35% with Success Content

A B2B SaaS platform saw flat usage after 60 days. They used Summrly to launch a “Customer Success Hub” with weekly pro tips, integration guides, and client case studies. Engagement rose, and annual retention increased by 35% as users unlocked advanced features.

FAQs