What's the Best Way to Create Tech Support Content for All My Products?

Build Comprehensive Tech Support Content — Create a topic-based website with Summrly and generate AI-powered help articles, FAQs, and troubleshooting guides

Welcome

Get started with Summrly

Create Your First Topic

Set up your content focus

Add Keywords

Optimize for search engines

Brand Details

Tell us about your business

Complete Setup

Start creating content

Get Started with Summrly

Let's get you set up with your first content topic. This will only take a few minutes.

What to Expect

We'll guide you through 5 simple steps to create your first content topic:

Choose a topic - The main subject you want to create content about
Add keywords - Terms your audience searches for
Set brand details - Tell us about your business
Select template - Choose your content layout
Start creating - Generate your first content

Brand Details & Template

Tell us about your business and choose a content template

Why this matters

This information helps us tailor the content to your brand's voice and style. We'll use it to:

Match your brand's tone and personality
Incorporate your unique value propositions
Reference your products/services naturally
Maintain consistency across all content

Brand Name*

Website URL We'll use this to understand your existing content

Contact Email*

AI API Key Leave blank to use our default key

Preferred Content Tone*

Tone Preview:

Our professional tone creates content that is polished, well-researched, and authoritative while maintaining clarity and precision in communication.

Select Template

Choose a layout for your content

Published on: | Author: Summrly Team

How to Create Tech Support Content for All Your Products — Fast and Consistently

When you have multiple tech products, creating help docs, FAQs, and troubleshooting guides for each one is a massive undertaking. With Summrly, you can generate clear, step-by-step tech support content in minutes. Enter your product or issue, and AI creates easy-to-follow guides for setup, error fixes, and common questions — so your customers get fast answers and your support team gets fewer tickets.

Why a Content-First Website Solves This

Most support content is written after issues arise — leading to gaps and delays. Summrly starts with your topic and anticipates user needs: it generates articles like “How to Reset Your Device,” “Fixing Connection Errors,” or “Updating Firmware.” This proactive approach improves self-service, reduces support load, and boosts customer satisfaction — all with consistent, on-brand language.

Step-by-Step Guide

Create Your First Topic – Enter your product (e.g., “wireless router”).
Set Up Your Content Focus – Choose “support content” or “customer self-service.”
Add Keywords – AI pulls common issues like “Wi-Fi not connecting” or “slow internet speed.”
Brand Details – Add your tone, brand name, and support links.
Complete Setup – Get AI-generated help articles, FAQs, and troubleshooting flows — ready to publish.

Enter your product below to build a complete support knowledge base — before customers even ask.

Case Study: A SaaS Company That Reduced Support Tickets by 50%

A software company launched a new app but was overwhelmed by basic support questions. They used Summrly to generate 60 help articles and 30 FAQ entries covering onboarding, errors, and features. They published in a help center. Within 5 weeks, ticket volume dropped by 50%, customer satisfaction rose, and new users completed setup 2x faster. The team said, “We finally scaled our support.”

FAQs

Q? Can I structure content by product or issue type?
Yes. Organize by product line, category, or user level.
Q? Does it work for hardware, software, or apps?
Absolutely. Ideal for any tech product with user questions.
Q? Can I add screenshots or video links?
Yes. Insert visuals or link to tutorials in the AI-generated text.
Q? Will it help with SEO for support pages?
Yes. Targets “how to fix X” and “troubleshoot Y” keywords.
Q? Is this good for startups or enterprise support teams?
Perfect. Scales from solo founders to global support centers.

Summary

Great products deserve great support. With Summrly, you can generate comprehensive, easy-to-understand tech help content at scale — reducing tickets, improving UX, and empowering your users. Build a knowledge base that works as hard as your product.

Enter your product now and launch your support center — in minutes, not months.