How to Add a Live Chat Feature to Answer Customer Questions Instantly?

Engage visitors in real time — Build a topic-based website with Summrly and add a branded live chat widget that connects you to customers on the spot

Welcome

Get started with Summrly

Create Your First Topic

Set up your content focus

Add Keywords

Optimize for search engines

Brand Details

Tell us about your business

Complete Setup

Start creating content

Get Started with Summrly

Let's get you set up with your first content topic. This will only take a few minutes.

What to Expect

We'll guide you through 5 simple steps to create your first content topic:

Choose a topic - The main subject you want to create content about
Add keywords - Terms your audience searches for
Set brand details - Tell us about your business
Select template - Choose your content layout
Start creating - Generate your first content

Brand Details & Template

Tell us about your business and choose a content template

Why this matters

This information helps us tailor the content to your brand's voice and style. We'll use it to:

Match your brand's tone and personality
Incorporate your unique value propositions
Reference your products/services naturally
Maintain consistency across all content

Brand Name*

Website URL We'll use this to understand your existing content

Contact Email*

AI API Key Leave blank to use our default key

Preferred Content Tone*

Tone Preview:

Our professional tone creates content that is polished, well-researched, and authoritative while maintaining clarity and precision in communication.

Select Template

Choose a layout for your content

Published on: | Author: Summrly Team

How to Add Live Chat to Your Website in Seconds

Are visitors leaving because they have a quick question you could’ve answered in seconds? With Summrly, you can add a branded live chat widget that notifies you of messages — so you can respond from your phone or laptop and turn hesitation into action.

Why a Content-First Website Solves This

When your site starts with a topic, live chat becomes a natural extension of your expertise. A visitor reading your post on “best home workouts” can ask, “Is this safe for knee pain?” — and you can reply instantly, building trust and increasing conversion chances.

Step-by-Step Guide

Create Your First Topic
Set Up Your Content Focus
Add Keywords
Brand Details
Complete Setup

Go to “Integrations” > “Live Chat” and enable the widget. Customize the button text (“Need Help?”), color, and position. You’ll receive notifications via email or mobile app. When you’re offline, it switches to a contact form with a promise to reply fast.

Enter your topic below to start building your site and add a live chat feature that turns passive visitors into active conversations.

Real Results in 6–12 Weeks

Carlos, a SaaS founder, added live chat to his “AI Writing Tools” site. In 10 weeks, he answered 200+ questions, converted 34 trial users into paying customers, and reduced support emails by 50%.

Frequently Asked Questions

Q? Do I need to be online all the time?
No. When you’re offline, visitors can leave a message that gets sent to your email.
Q? Can I use it on mobile?
Yes. You can receive and reply to chat notifications from the Summrly mobile app.
Q? Can I customize the chat widget’s appearance?
Yes. Match the color, icon, and text to your brand for a seamless look.
Q? Does it slow down my site?
No. The chat widget is lightweight and loads asynchronously to protect speed.
Q? Can I add a chatbot for common questions?
Coming soon. Currently, it’s human-powered with offline messaging support.

Summary

Real-time connection builds trust — and drives results. With Summrly, adding live chat is fast, professional, and fully integrated into your content-first site. Answer questions, reduce bounce rate, and close more leads on the spot. Enter your topic now and start talking to your visitors — the moment they need you.