How to Create Internal Knowledge Base Articles for Common Workflows

HOWTO

Build a smarter wiki — Use Summrly’s AI to generate topic-based help articles for internal processes

Welcome

Get started with Summrly

Create Your First Topic

Set up your content focus

Add Keywords

Optimize for search engines

Brand Details

Tell us about your business

Complete Setup

Start creating content

Get Started with Summrly

Let's get you set up with your first content topic. This will only take a few minutes.

What to Expect

We'll guide you through 5 simple steps to create your first content topic:

Choose a topic - The main subject you want to create content about
Add keywords - Terms your audience searches for
Set brand details - Tell us about your business
Select template - Choose your content layout
Start creating - Generate your first content

Brand Details & Template

Tell us about your business and choose a content template

Why this matters

This information helps us tailor the content to your brand's voice and style. We'll use it to:

Match your brand's tone and personality
Incorporate your unique value propositions
Reference your products/services naturally
Maintain consistency across all content

Brand Name*

Website URL We'll use this to understand your existing content

Contact Email*

AI API Key Leave blank to use our default key

Preferred Content Tone*

Tone Preview:

Our professional tone creates content that is polished, well-researched, and authoritative while maintaining clarity and precision in communication.

Select Template

Choose a layout for your content

Published on: | Author: Summrly Team

Stop Answering the Same Questions—Generate Knowledge Base Articles in Minutes

Your team keeps asking the same questions: “How do I submit expenses?” or “Where’s the brand folder?” Most companies rely on Slack threads or tribal knowledge—wasting time and slowing onboarding. What if you could generate clear, searchable knowledge base articles for every common workflow—in minutes? With Summrly, you don’t need to write or format. Just enter the process, and AI generates a full help article with steps, screenshots, and FAQs—perfect for Notion, Confluence, or internal wikis.

Why a Content-First Website Solves This

Undocumented workflows create bottlenecks. Summrly starts with your internal process as the topic and generates content-first articles that answer real questions. This means faster self-service, fewer interruptions, and smoother scaling—all without manual writing.

Step-by-Step Guide

Create Your First Topic: Enter a workflow (e.g., “submit time-off request”) as your focus.
Set Up Your Content Focus: Choose department: HR, finance, marketing, or ops.
Add Keywords: Include terms like “PTO approval,” “reimbursement form,” “brand assets,” or “password reset.”
Brand Details: Add your tools (e.g., BambooHR, Google Drive), approvers, and deadlines.
Complete Setup: Publish directly to your knowledge base or export for review.

Enter a common workflow below to generate your first knowledge base article instantly. Build a smarter team—without the documentation drag.

Case Study: 18 Articles, 62% Fewer “How Do I…?” Questions in 5 Weeks

A remote team used Summrly to create internal help articles for 18 workflows. Within 5 weeks, Slack questions like “Where’s the template?” dropped 62%. One article on “client onboarding in ClickUp” became their most-viewed doc.

FAQs

Q? Can I generate articles for technical and non-technical teams?
A. Yes. Works for IT, finance, HR, marketing, and more.
Q? Will the content include step-by-step instructions?
A. Yes. Clear, numbered steps with decision points and tips.
Q? Can I add screenshots or video links later?
A. Yes. Insert visuals or Loom links after generation for clarity.
Q? How fast can I generate 30+ knowledge base articles?
A. Under 5 hours. Each takes under 10 minutes to customize.
Q? Can this work for startups, agencies, or enterprise teams?
A. Yes. Scales for any size or complexity.

Don’t let tribal knowledge slow your team. With Summrly, you can generate professional, easy-to-find knowledge base articles—so everyone self-serves and stays productive.

Enter a common workflow now and generate your first article in minutes.